Ask Sofia Updates: text messaging terms
Last updated October 29, 2026
Ask Sofia is software made by CondoGrid, Inc. Ask Sofia Updates is the marketing text message programme CondoGrid, Inc. runs for property developers and sales teams who ask to hear about Ask Sofia: product news, invitations to demos and events, and offers. It is sent only to people who ticked a box asking for it.
It is separate from Ask Sofia Alerts, the account notifications sent to Ask Sofia users. Each programme has its own consent box, and agreeing to one is not agreeing to the other.
How you opt in
On the demo request form at asksofia.io/#demo, below the optional phone number, there is a box that is unchecked by default and is not required to request a demo. It reads, in full:
Text me about Ask Sofia: product news, event invitations and offers from CondoGrid, Inc. at the number above. Up to 4 msgs/month. Msgs may be sent using automated technology. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. SMS terms: asksofia.io/sms/updates. Privacy: asksofia.io/privacy.
Ticking it is the only way to join Ask Sofia Updates. The form will not accept a ticked box without a mobile number. We store the wording you agreed to, its version and the date with your request. We never text a number that did not tick this box, and we never buy, rent or import lists for this programme.
The first message
Right after you tick the box and send the form, you receive:
CondoGrid: You're subscribed to Ask Sofia Updates (product news & offers). Up to 4 msgs/mo. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
What you receive
Up to 4 messages a month about Ask Sofia, for example:
- A new Ask Sofia feature, with a link to asksofia.io.
- An invitation to a live demo or an event for property developers.
- An offer on an Ask Sofia plan.
Messages may be sent using automated technology. Message and data rates may apply.
Stopping and help
Reply STOP to any message and the texts stop; you get one message confirming it and nothing after that. Reply HELP for help, or email hello@asksofia.io. Mobile carriers are not liable for delayed or undelivered messages.
Your information
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party. Your number is given only to the providers that deliver the messages, who may not use it for anything else. See our privacy policy.
Consent is not a condition of purchase
You do not need to join Ask Sofia Updates to request a demo, buy or use Ask Sofia. Agreeing covers these texts from CondoGrid, Inc. only, and is not consent for any other company to text you.
Who sends them
CondoGrid, Inc., Miami, Florida. Ask Sofia is a product of CondoGrid, Inc.