For new development sales teams
Never miss another lead.
Ask Sofia is an AI sales assistant for real estate developers, on call every hour of the day. She answers every buyer and broker on web chat, WhatsApp, phone and text, in seven languages. She qualifies them against your live price list, keeps your old leads warm, and books the appointments for your sales team.
- Answers in seconds, day or night
- Seven languages
- Only ever from your own price list
Incoming call
Bayside Residences · example
Do you have a two-bedroom facing the water, under 1.2 million?
Checked live inventory · 3 matches
Yes. Residence 1204 is a two-bedroom facing east over the bay, in the low $1.1Ms. Would you like to see it in person?
Saturday morning works for me.
Visit booked · Sat 10:30 AM
You're booked for Saturday at 10:30 with Carolina at the sales gallery.
Ask Sofia in 50 seconds
One assistant and the same rules, wherever buyers and brokers reach you
Website chat
A chat on your project site that answers the moment a buyer asks.
WhatsApp
Replies inside the conversation your buyers already started.
Phone calls
Picks up calls to your sales line, day and night.
SMS
Texts back leads from ads and signs, on your own number.
Brokers
Most inquiries are brokers. Sofia sends them the kit.
For a new development, most online inquiries come from brokers who want the broker kit and a few basics. Sofia texts or emails your Dropbox or CondoGrid link on the spot, answers their questions and saves their details. Your sales team gets back the hundreds of hours it spends sending the same link, and spends them on buyers.
- She tells brokers from buyers, and asks when it isn’t clear
- Contacts you import keep their broker or buyer tag
- Every broker is saved with their brokerage, phone and email
Your old leads
The pipeline you already paid for. Warm again.
Every development has a list of people who enquired months ago and were never called back. Sofia works through it: an email when something changes, a message a few days later, in their own language, and she answers whatever comes back. Nobody on your team has to open the spreadsheet.
- She stops the moment someone answers, and hands them to a person
- Each step says something different, so it never reads as a sequence
- Anyone who says no is marked not a fit, with the reason in their words
How it works
Set up once. Sofia takes it from there.
No scripts to write. Sofia works from the same material your sales team already uses.
- Step 1
Give her what you sell
Upload your price list or inventory sheet, your brochures, your broker kit link and your answers to the questions buyers ask most. Units become live data she checks on every question.
- Step 2
Set her rules
Choose whether she quotes exact prices, ranges or none, recommends units, books visits, and exactly when she hands a buyer to your team.
- Step 3
Go live everywhere
Connect your website, WhatsApp and phone number. Every conversation is recorded and ready for your team to review.
The product
Your best associate's knowledge, on call at every hour.
Her rules
You decide what Sofia can say.
Turn each permission on or off. Choose exact prices, ranges or none, and when a buyer goes to your team: ready to reserve, a big budget, a buyer with their own broker, or simply asking for a person.
- The same rules on every channel
- Try a change privately before buyers see it
Her knowledge
She answers from your data. Never from a guess.
Sofia checks your live inventory for every question about units, availability and price. Your brochures and your own answers cover everything else.
- If she doesn’t know, she says so and offers a person
- Replace the price list and she’s up to date
Her results
Every conversation, on the record.
Read or play back any call, chat or message. See the leads she captured, the visits she booked and the buyers she handed to your team.
- Hand-offs are flagged for your team
- Answer an unanswered question once and she keeps it
Buyers ask at 11 pm, on WhatsApp, in Spanish. Sofia answers right then, from your own price list, and your team starts the day with the lead waiting.
Pricing
One price per project, no setup fee.
One plan, billed monthly from the day you start. Sofia's full training on your project included, cancel anytime.
Sofia
Every channel, every buyer and broker, around the clock.
$490per project / month
- Website chat, phone calls, SMS and WhatsApp
- 1,200 credits every month, renewed each billing cycle
- Reactivation campaigns to your past leads
- Visit booking, broker kit and hand-offs to your team
- Your live inventory and price rules, in 7 languages
How credits work
Sofia spends credits as she works. A conversation is up to 20 messages or 24 hours. Unused monthly credits do not roll over.
- Phone call
- 1.5 credits a minute
- Website chat
- 1 credit a conversation
- SMS or WhatsApp
- 5 credits a conversation
- Campaign contact
- 1.25 credits each
Need more?
- 1,000 credits$250
- 2,000 credits$500
- 4,400 credits$1,000
Top-ups last 90 days and can renew automatically, with a monthly limit you set. Test conversations are free.
Running five projects or more? Talk to us about portfolio pricing.
FAQ
Questions developers ask us
Will Sofia make up prices or availability?
No. For any question about a unit, its availability or its price, she checks your live inventory and only says what your data says. If she doesn’t know, she tells the buyer and offers a person.
Can Sofia tell brokers from buyers?
Yes. She works it out from the conversation and asks when it isn’t clear. Contacts you import with a broker or buyer tag keep it, so she doesn’t ask again. Brokers get your broker kit by text or email; buyers get help finding a residence and booking a visit.
Can we control what she says about price?
Yes. Choose exact list prices, rounded ranges such as “two-bedrooms start in the low $900s”, or no prices at all. The same rule applies on every channel.
What happens when a buyer is ready to buy?
She hands the buyer to your sales team with a short summary, and the conversation is flagged for review. You also decide the other moments she hands off, such as large budgets or buyers working with a broker.
Can she book visits?
Yes, if you allow it. She books gallery visits and video calls inside your gallery hours, with a member of your sales team, and offers other times when a slot is taken.
Which languages does she speak?
Seven: English, Spanish, Portuguese, French, Italian, German and Turkish, each with its own native voice. She replies in the language the buyer uses.
Does Sofia replace our sales team?
No. She handles the first answers and qualification at any hour, so your team spends its time on visits, negotiations and closing.
How is this different from a website chatbot?
A chatbot answers from a script and a page of text. Sofia answers from your live inventory (this unit, this price, still available), speaks on the phone and on WhatsApp as well as on your site, qualifies the person she is talking to, books the visit in your team’s calendar and writes the lead down. When she does not know something, she says so and offers a person rather than inventing an answer.
Does Sofia work on WhatsApp and on our phone line?
Yes, both. WhatsApp replies inside the conversation your buyers already started, and she picks up calls to your sales line day and night. You keep your own number, and every conversation is recorded for your team to read or play back.
How long does it take to set up?
A day. You load your price list or inventory sheet, your brochures and your broker kit link, choose what she may say about price and when she hands a buyer to your team, then connect your website, WhatsApp and phone number. There are no scripts to write.
How do we get started?
Choose a plan above and set up your project the same day: load your price list and brochures, then talk to Sofia about your own project before any buyer does. Prefer a walkthrough first? Book a demo.
Book a demo
See Sofia on your own project.
Tell us about your development. We'll set Sofia up with your material so you can try her the way a buyer would.
- 1We reply by email to find a time that suits you.
- 2We load your price list, brochures and most-asked questions.
- 3You call and message Sofia about your own project, before any buyer does.