Effective Date: August 1st, 2025

Company Name: AskSofia

Website: https://asksofia.io

At AskSofia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

We may collect the following information when you interact with our website or services:

Contact Information: Name, phone number, and email address.

Communications: Messages sent to us or inquiries submitted.

Usage Data: Website interaction, browser type, IP address, device information.

SMS Opt-In Data: Consent and preferences for receiving SMS messages.

2. How We Use Your Information

We use your information to:

Provide and manage our CRM, automation, and marketing services.

Communicate with you via SMS, email, or other channels.

Send you important updates, alerts, or promotional content (only if consent is given).

Improve the functionality and security of our services.

3. SMS Communications

By submitting your contact information, you consent to receive text messages from AskSofia.

Message frequency may vary.

Message and data rates may apply depending on your carrier.

Text HELP to (740) 506-2876 for support.

Reply STOP at any time to unsubscribe from messages.

If you opt in for marketing, you may receive occasional promotional texts.

4. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance user experience, monitor traffic, and improve our services. You can control cookie preferences in your browser settings.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted service providers who assist in delivering our services—under strict confidentiality obligations. Your data may also be disclosed when required by law.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Your Rights

You have the right to:

Request access to or correction of your personal data.

Withdraw consent to receive marketing communications.

Delete or restrict the use of your personal data (subject to applicable laws).

To exercise these rights, please contact us at [email protected].

7. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]

Phone: (740) 506-2876

Website: https://asksofia.io